Skip to main content

Frequently Asked Questions

We will scheduled your apartment to be professionally cleaned. We also professionally paint the apartment. We make any necessary repairs needed in the apartment.

No, you do not need to be present while performing a service request.

Yes. They are present everyday and there is also a 24/7 emergency line for maintenance. 

We have a building app that allows you to put in a work order anytime. Additionally, you can always contact the front desk and they can assist you with any maintenance requests.

If it is during office hours you can check in with the office or front desk and we will let you into your apartment. If this happens after business hours we will assess a $25 lockout fee.

Yes. There is unassigned parking for $250 a month and $325 a month for an assigned parking spot. 

We have a 24/7 fitness center with a Yoga studio, 2 lounges with lots of seating and private co-working spaces. Business lounge with private study rooms and a conference room with WIFI and free printing. Terrace with grills, outdoor dinning and firepits. Rooftop pool and hotub. Rooftop lounge with skyline views. Dog run and dog spa. 24/7 front desk staff.

They are open during the Spring and close around the Fall season. The closure and opening of these areas are depending on the weather conditions.

Yes. We allow up to two pets in an apartment.

Washer and dryer, dishwasher, gas stove , electric cook top in select units, microwave and fridge. 

The approval process can take up to 72hrs

You can pay online throgh our resident portall or via check

Everywhere wireless for internet and Directv for cable.

You can buyout of your lease. We require a 60 day notice along with a two month buyout fee plus payback any conessions that you might've received. You can also sublet your apartment.

You online need to setup electricity before moving in. 

No utilities are included in your month rent.

We are located next to the Roosevelt L train stop with stops of the Orange, Red and Green lines. We also have multiple bus stops within walk-in distance.

South loop school district 299

Didn't find an answer?

Our team is always ready to answer your questions.